Returns & Refunds

What are my Return Options?

You can return the items by sending it back to us. The shipping cost are to be born by the customer.  The item and its box/packaging must be returned in its original conditions. Our return conditions apply.

How do I initiate a Return?

Please inform us by email about the return and the reasons you would like to return the item. You can use the Contact From.

What is the time-limit for Returns?

You can return items up until 7 days after receipt. If your order is faulty, contains missing or incorrect items, please contact Customer Service within 7 days of receiving your order.

Is my order eligible for Return?

Not all items purchased within the Sale section are returnable. Please ensure to view the product descriptions and Terms and Conditions carefully before you checkout.

In order to return your items, your merchandise must meet the following criteria:

  1. Returns must be in their original condition, unworn, unaltered, and unwashed with all tags attached.

  2. For hygienic purposes, the following products are non-returnable:
  • Intimates: Underwear
  • Swimwear, Bikinis, Swimsuit Costumes

Refund Conditions: 

  • Returns that meet our policy are eligible for refunds in the original form of payment or Store Credit. Store Credit cannot be exchanged into cash or converted into a credit card refund.
  • Shipping costs are non-refundable.
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SIZE TABLE

US/UK/EU
XXS
XS
S
M
L
XL
XXL
(JAPAN)
S
M
L
O
XO
XXO
XXXO
HEIGHT
152 - 162cm
162 - 166cm
166 - 170cm
170 - 174cm
174 - 178cm
178 - 182cm
182 - 186cm
CHEST
78 - 82cm
82 - 86cm
86 - 90cm
90 - 94cm
94 - 98cm
98 - 102cm
102 - 106cm
WAIST
59 - 63cm
62 -66cm
65 - 69cm
68 - 72cm
71 - 75cm
74 - 78cm
78 - 82cm
HIPS
84 - 88cm
88 - 92cm
92 - 96cm
96 - 100cm
100 - 104cm
104 - 108cm
108 - 112cm
GIRTH
141 - 147cm
147 - 153cm
153 - 159cm
159 - 165cm
165 - 171cm
171 - 177cm
177 - 183cm